Solution Development Lifecycle

Every solution submitted to our team goes through a rigorous analysis phase to understand the scope, need, value, and market competition. Key evaluation criteria include:

• Speed to value
• Leadership experience and vision
• Organizational alignment
• Company stage
• Competitive market positioning and differentiation
• ROI Opportunity

Advisory Council

The Advisory Council will provide advice and industry knowledge gained through years of experience in their respective fields. The council will provide an unbiased perspective to the MUSC Health Solutions team to evaluate the sustainability, profitability, and potential success of a solution or opportunity. The council will also present opportunities for MUSC Health Solutions to pursue if appropriate.

The council members have backgrounds in various industries: Finance, agriculture, economics, healthcare, retail, computer science and information exchange, hospitality, distribution, data science, tele communications, digital health, biotechnology, construction, public relations, etc.

Internal Collaborations

Zucker Institute for Innovation Commercialization

How we partner: The MUSC Foundation for Research Development (FRD) and the Zucker Institute for Applied Neurosciences (ZIAN) joined forces to become the Zucker Institute for Innovation Commercialization. Many solutions include the disclosure of intellectual property. This institute supports our endeavors so that the creators of our solutions, whether it be technology, workflow, or know-how, are recognized and rewarded for their work and well as supply select opportunities to MUSC Health Solutions which require additional support - they help to populate the portfolio.

Biomedical Informatics Center (BMIC)

How we partner: When new technologies require testing in a clinical setting, we often look to BMIC to support building infrastructure in sandbox research environments. This group is equipped with strong technicians and developers that support MUSC Health Solution pilots.

Office of External Affairs

How we partner: Health Solutions often brings opportunities to the organization which result in mutually beneficial partnerships, which we work with External Affairs to facilitate and help establish.

Office of Innovation

How we partner: We partner with the Office of Innovation to identify pain points across the organization and find solutions for them. Whether an idea is fully developed or in early in its lifecycle, the Office of Innovation engages us whenever our expertise can help to accelerate the development and delivery of a solution.

Center for Telehealth

How we partner: Many solutions that MUSC Health Solutions produces require input, feedback, or support from the Office of Telehealth. They are always willing to explore new ideas and opportunities to deliver and co-develop innovative services to patients and clients.

Office of General Counsel

How we partner: All solutions require some level of engagement from the Office of General Counsel. The legal team provides expert knowledge in forming relationships, reviewing and recommending relevant legal documentation, and risk management.

Information Technology

How we partner: Solutions has an assigned Business Relationship Manager (BRM) that serves as the liaison between our team and IT team to understand the IT lift and resource requirements for solutions that come through our pipeline. Our partnership enables clear communication to ensure efforts are aligned and solutions in our health system's application archive are not duplicative. MUSC Health Solutions is able to optimize the products/services across the entire health system’s ecosystem and Information Solutions seeks out the required technologic support to move things forward.

Information Security

How we partner: In partnership with MUSC's IS Security team, MUSC Health Solutions serves as liaison between them and external vendor security teams. By doing so, we are able to manage risk appropriately by vetting and reviewing all solutions, vendors, and services that we intend to implement or partner with. We adhere to strict protocols and requirements from MUSC’s IS Security team, which we take very seriously to protect all proprietary data and maintain the integrity of our systems.

Marketing & Branding

How we partner: Spin-companies and new services require a great deal of support from the marketing department, whether that be creating campaigns or name trademarking. They are highly qualified, have access to excellent marketing tools, and have a network of resources to ensure that we are communicating and messaging to the right audience in most effective, efficient, and easy way!